Meloni2
Melanie Haupt
Birkenstrasse 1
78136 Schonach
Tel.: +49 0176 55 26 52 12
meloni2@mein.gmx

Gerne hilft Dir unser Kundenservice auch telefonisch unter der +49 0176 55 26 52 12 weiter.

Unsere Servicezeiten sind täglich von 8 bis 20 Uhr

Wie sind die Lieferzeiten?
Die Lieferung erfolgt auf schnellstem Weg direkt mit DHL zu Dir nach Hause oder an die von Dir gewünschte Lieferadresse. Wir liefern innerhalb weniger Tage nach Erhalt Deiner Bestellung.
Sollte es zu längeren Lieferzeiten kommen, informieren wir Dich darüber umgehend per E-Mail.

Pro Bestellung berechnen wir Versandkosten in Höhe von 5,90€.
Ab einem Warenwert von 49€ liefern wir innerhalb Deutschland versandkostenfrei.

Bei Bestellungen innerhalb der EU berechnen wir pro Paket 18,90€. Ab 100€ liefern wir versandkostenfrei.

Den Lieferstatus Deiner Bestellung kannst Du ganz einfach über unsere Chat-Funktion einsehen.
Sobald Dein Paket gepackt und zu Dir geschickt wird, erhält Du automatisch eine E-Mail von uns mit Deiner Sendungsnummer.

Solltest Du noch weitere Fragen haben, nutze einfach unser Kontaktformular.

Wir sind gerne für Dich da!

Du kannst Deine Bestellung noch am selben Tag bis 21:00 Uhr stornieren. Nutze hierzu einfach unser Kontaktformular, oder schreib uns eine kurze E-Mail.
Sofern bei Dir weitere Fragen aufkommen sollten, meld Dich gerne bei unserem Kundenservice unter der +49 0176 55 26 52 12.

Bereits bezahlte Beträge werden von uns innerhalb kürzester Zeit an Dich zurückerstattet.

Right of withdrawal for consumers
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.)

Cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day

- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single order ;

- on which you or a third party other than the carrier designated by you took possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately ;

To exercise your right of withdrawal, you must inform us (Melanie Haupt, Birkenstrasse 1, 78136 Schonach, telephone number: 017655265212, email address: meloni2@mein.gmx) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

You can also electronically complete and submit the sample cancellation form or another clear statement on our website (www.meloni2.com). If you make use of this option, we will immediately send you a confirmation of receipt of such cancellation (e.g., by email).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this reimbursement.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us of the cancellation of this contract . This deadline is met if you send the goods before the expiry of the 14-day period.

We will bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Grounds for exclusion or expiration

The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

- To Melanie Haupt, Birkenstrasse 1, 78136 Schonach, email address: meloni2@mein.gmx :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
- Date

(*) Delete as appropriate.

Du kannst Artikel innerhalb der Rückgabefrist im Rahmen unseres Rücksenderechts an uns zurücksenden. Das gesetzliche Widerrufsrecht bleibt hiervon unberührt. Die Ware musst Du an uns unverzüglich, in jedem Fall aber spätestens innerhalb von 14 Tagen ab dem Tag, an dem Du uns über den Widerruf des bestehenden Kaufvertrags informiert hast. Hierzu erhälts Du ein entsprechendes Rücksendelabel. Die Rücksendung der Waren ist für Dich auf jeden Fall kostenfrei. Paketversandfähige Waren sind auf unsere Kosten zurückzusenden.

Right of withdrawal for consumers
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.)

Cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day

- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single order ;

- on which you or a third party other than the carrier designated by you took possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately ;

To exercise your right of withdrawal, you must inform us (Melanie Haupt, Birkenstrasse 1, 78136 Schonach, telephone number: 017655265212, email address: meloni2@mein.gmx) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

You can also electronically complete and submit the sample cancellation form or another clear statement on our website (www.meloni2.com). If you make use of this option, we will immediately send you a confirmation of receipt of such cancellation (e.g., by email).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this reimbursement.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us of the cancellation of this contract . This deadline is met if you send the goods before the expiry of the 14-day period.

We will bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Grounds for exclusion or expiration

The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

- To Melanie Haupt, Birkenstrasse 1, 78136 Schonach, email address: meloni2@mein.gmx :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
- Date

(*) Delete as appropriate.

Du kannst den defekten Artikel mit einer kurzen Defektbeschreibung kostenfrei an uns zurücksenden. Ein entsprechendes Rücksendelabel erhälst Du dann von uns.
Wünschst Du einen Umtausch, dann bestelle einfach erneut über unseren Shop. Bereits geleistete Zahlungen werden umgehend erstattet.

Dann schreib uns oder ruf uns an!
Du erreichst uns per E-Mail (meloni2@mein.gmx) oder per Telefon +49 0176 55 26 52 12
Auch über die Chat-Funktion oder das unten angezeigte Kontaktformular erhalten wir Deine Anfrage.
Wir sind täglich von 8-20 Uhr für Dich da!